Rose M. Singer Center Custody Role
NYC DOC identifies Rose M. Singer Center as a Rikers Island facility for female detainees and sentenced women in custody. Queens County defendants enter the citywide jail system after arraignment, remand, or an unmet bail condition. That means a Queens arrest does not create a stand-alone Queens County jail roster. Once the court commits a person to DOC, the public location may show RMSC, another Rikers building, or a hospital ward.
RMSC opened in June 1988 and was named for Rose M. Singer, an original member of the New York City Board of Correction. DOC lists the building as an 800-bed facility, and official facility material notes later modular housing plus a nursery history tied to a 25-bed baby nursery that began in 1985. A current custody search should still be treated as location-specific. A person may move when classification, medical needs, court production, safety, or population management changes.
Rose M. Singer Center Inmate Lookup
The correct public search route for Rose M. Singer Center is the NYC DOC P.I.C. Lookup. The DOC lookup is for current Department of Correction custody. It is not a police lockup search, state prison locator, federal custody tool, or ICE detainee search. NYC311 says the lookup may show charges, court date and location, Book and Case Number, NYSID, holding location, release date, jail mailing address, and bail or bond amount when those fields are available.
RMSC also appears in the lookup notice because RESH means RMSC Enhanced Supervised Housing. The DOC lookup notice states RESH currently houses both people in restrictive housing and general population, and people shown as RESH-GP are not in restrictive status. Read the housing label exactly as shown before making assumptions about custody conditions.
- Open the NYC DOC P.I.C. Lookup and choose an ID-number route or a name route.
- Search by NYSID or Book and Case Number when known, since those fields reduce duplicate-name problems.
- If using a name, enter first and last name as they would appear in court or DOC records.
- Check the holding location for RMSC, RESH, or another current DOC facility before sending mail or planning a visit.
| Lookup Field | Use | Limit |
|---|---|---|
| NYSID | State identification number used across New York criminal justice records. | Best when the exact number is known. |
| Book and Case Number | NYC DOC booking and case identifier used for mail, money, and bail questions. | Applies to DOC custody, not state prison. |
| First and Last Name | Name search when an ID number is not available. | Spelling, hyphenation, and duplicate names can affect results. |
Rose M. Singer Center Contact
Rose M. Singer Center is reached through NYC DOC rather than a county sheriff office. For general city assistance, use 311. For constituent complaints, letters of incarceration, or grievance routing, use the Office of Constituent and Grievance Services. For a medical emergency involving a person in custody, Correctional Health Services has a separate emergency number.
Rose M. Singer Center
19-19 Hazen Street
East Elmhurst, NY 11370
311; OCGS 718-546-1500
OCGS: Monday-Friday, 8:00 a.m.-5:00 p.m.; 311 accepts complaints 24/7.
Use the lookup location before addressing mail or traveling. DOC housing can change, and no public building-by-building daily population table was identified for RMSC. For broader custody search help, the Queens County jail inmate records page explains the citywide lookup and fallback routes.
Rose M. Singer Center Visit Rules
RMSC visits follow the NYC DOC citywide visit schedule and rules. DOC lists in-person visit days as Wednesday, Thursday, Saturday, and Sunday. Registration is time-limited, and late arrivals are not eligible for a visit. Visitors age 16 and older need valid current photo and signature identification. Visitors are also subject to passive canine searches at the Rikers Visit Control Building, borough facilities, or hospital prison wards.
| Visit Item | Rose M. Singer Center Rule | Source Note |
|---|---|---|
| Visit days | Wednesday, Thursday, Saturday, Sunday | Last-name schedule applies. |
| Wednesday/Thursday registration | 1:00 p.m.-6:00 p.m. | Late arrivals do not receive visits. |
| Saturday/Sunday registration | 7:00 a.m.-12:00 p.m. | One session per visit day. |
| Visit frequency | Detainees may receive three visits per week; sentenced people may receive two. | DOC schedule controls. |
| Group size | No more than two adults and one lap child, or one adult and two children with one lap child. | Valid ID required for visitors age 16 and older. |
Family and friend televisits are available by online request, but DOC warns that high demand and limited devices mean not every request can be met at first. Attorney video teleconferences use Microsoft Teams, run weekdays, and must be scheduled in advance under DOC rules.
Rose M. Singer Center Mail and Money
Letters and packages for someone at Rose M. Singer Center must include the person’s full name, Book and Case Number, and the full facility name and address. DOC says packages are searched. Items already issued by DOC are generally not accepted, and packages may not include toiletries or food because those items must be purchased in commissary. DOC package rules also set size and weight limits.
| Service | Rose M. Singer Center Detail |
|---|---|
| Mail Address | Person's full name, Book and Case Number, Rose M. Singer Center, 19-19 Hazen Street, East Elmhurst, NY 11370. |
| Package Limits | Less than 24 inches wide, 12 inches high, 24 inches deep, and no more than 15 pounds. |
| Money Deposit | JPay or Western Union online, phone, or walk-in; Rikers Central Cashier kiosk is open 24/7 inside Central Visit House. |
| Mail Deposit | Bank check or money order payable to the person in custody with Book and Case Number. Cash and personal checks are not accepted by mail. |
| Phone and Tablets | Securus tablets provide free phone calls, with landline phones still available in housing units. |
Money transfer agents charge fees, and DOC states it does not receive those fees. If the person transfers to state custody, account money transfers to the state facility, though DOC materials warn there may be a delay.
Rose M. Singer Center Booking Intake
A Queens arrest often starts in NYPD custody, not in RMSC. NYC311 guidance says a person arrested within the past 72 hours may still be in police custody, and DOC VINE material says 48 hours or more may pass between arrest, housing by DOC, and entry into the Person in Custody Information System. After arraignment in Queens Criminal Court, a person may enter DOC custody if the court remands the person or bail is not posted.
At intake, DOC uses identifying data such as the Book and Case Number and NYSID. The person is searched, property is handled under DOC rules, and medical or mental-health needs are screened through Correctional Health Services. RMSC housing can reflect gender-responsive custody, safety concerns, general population, or RESH-related assignments. A lookup result is the practical source for current location, not an old call, a court date, or a family report.
- Book and Case Number
- The NYC DOC identifier needed for mail, money, bail questions, and lookup confirmation.
- Pretrial detainee
- A person held while charges are pending, often because of remand or bail not posted.
- RESH-GP
- RMSC Enhanced Supervised Housing general population, which DOC says is not restrictive status.
Rose M. Singer Center Record Limits
Official Queens-only jail population numbers were not located in the public sources. The correct frame is citywide DOC custody that includes Queens County defendants after court commitment. NYC DOC average daily population was 6,823 in FY2025, and the Comptroller dashboard listed a citywide jail population of 6,805 on March 2, 2026. Those figures are not RMSC-only counts.
RMSC records also do not cover state prison, federal custody, immigration detention, or police custody before DOC admission. A sentenced state prisoner should be searched through New York State DOCCS. Federal sentenced prisoners use BOP, and immigration detainees use ICE routes. NYC VINE can provide release notifications for DOC custody, but it does not monitor police lockups, state prisons, federal facilities, or juvenile detention centers.
Note: Confirm the current RMSC holding location and visit schedule before travel, because DOC custody locations can change.