Search North Infirmary Command Custody

North Infirmary Command is a New York City Department of Correction jail building used for Queens County custody when a person needs infirmary care, disability-related housing, or another DOC housing assignment on Rikers Island. A Queens County inmate search for this facility starts with the citywide Person in Custody Lookup, not a Queens sheriff roster. Families who need to look up inmates at North Infirmary Command should read the holding location carefully because medical custody can affect visits, mail routing, health contacts, and records requests.

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North Infirmary Command Overview

NYC DOC facility information identifies North Infirmary Command as a Rikers Island facility with a distinct medical and accessibility role. It is operated by NYC DOC with Correctional Health Services involvement. Queens County defendants may be housed at NIC after a court commitment into DOC custody, but the building is not a separate county jail and does not run its own public roster.

Research for Queens County says NIC consists of two separate buildings, including the original Rikers Island Hospital built in 1932. The facility houses people in custody with acute medical conditions requiring infirmary care, people with disabilities requiring ADA-compliant housing, and some general population detainees. That mix matters because a public lookup result showing NIC should be read as a current DOC housing location, not as proof of a separate medical record or a court case status.

Official sources did not publish a current rated capacity or building-level daily population for North Infirmary Command. Queens County jail population data is reported mainly at the citywide DOC level, so facility-specific claims should stay narrow. The broader NYC Comptroller DOC Dashboard tracks citywide jail population, deaths in custody, staffing, violence, and service metrics, but it does not replace the current housing location shown in the DOC lookup.


North Infirmary Command Inmate Lookup

The correct lookup for North Infirmary Command is the NYC DOC P.I.C. Lookup. It searches current DOC custody by NYSID or Book and Case Number, or by first and last name. It is not a Queens sheriff roster, and it does not search NYPD lockups, New York State DOCCS prisons, federal custody, ICE custody, or juvenile detention. For a Queens arrest, the person may not appear until after arraignment and DOC intake.

  1. Open the NYC DOC P.I.C. Lookup and use NYSID or Book and Case Number when either identifier is known.
  2. If no identifier is available, search by first and last name, using the legal name most likely to appear in court records.
  3. Read the holding location exactly. A result showing NIC means DOC currently lists North Infirmary Command as the housing location.
  4. Use the displayed Book and Case Number for mail, money deposits, bail questions, and records requests.

If the arrest was very recent, NYC311 guidance in the research says the person may still be in police custody for up to 72 hours. If the person was sentenced to state prison, the search moves to the DOCCS incarcerated lookup. If the case is federal or immigration-related, BOP, U.S. Marshals, or ICE routes may be needed instead.

Note: NYC VINE at 888-846-3469 gives release notifications for DOC custody, but it is not a medical status line.


North Infirmary Command Contact

Use DOC public contact routes for facility, grievance, and custody questions. For urgent health concerns about a person in custody, the research identifies NYC Health + Hospitals Correctional Health Services as the medical emergency contact. Medical records are handled through Correctional Health Services records channels, not ordinary DOC FOIL.

North Infirmary Command

15-00 Hazen Street

East Elmhurst, NY 11370

311; CHS medical emergency 347-774-7000

Medical emergency line open 24/7; OCGS 718-546-1500 Monday-Friday 8:00 a.m.-5:00 p.m.

NYC DOC Headquarters

75-20 Astoria Blvd.

East Elmhurst, NY 11370

311; OCGS 718-546-1500

Letters of incarceration, complaints, and constituent services use DOC public contact routes.


North Infirmary Command Visits

NYC DOC visit rules apply to North Infirmary Command because it is a city jail facility. Visitors should confirm the person is still listed at NIC before traveling. Medical or ADA-related housing can make timing and access more sensitive, and the public lookup location may change after classification or treatment needs change.

Visit ItemNorth Infirmary Command RuleSource Detail
Visit daysWednesday, Thursday, Saturday, SundayCitywide DOC in-person schedule
RegistrationWednesday/Thursday 1:00 p.m.-6:00 p.m.; Saturday/Sunday 7:00 a.m.-12:00 p.m.Visitors outside registration hours are not eligible
FrequencyThree visits per week for detainees; two for sentenced peopleOne visit session per visit day
Visitor groupNo more than two adults and one lap child, or one adult and two children with one lap childDOC group-size rule
ID and searchesCurrent photo/signature ID for visitors age 16+; passive canine searches may applyRikers, borough facilities, and hospital prison wards

Family and friend televisits are requested through the DOC televisit form, but DOC warns that demand and limited devices mean not every request is initially satisfied. Attorney video teleconferencing uses Microsoft Teams on weekdays. Queens Supreme Criminal video interviews have separate court scheduling rules, so court counsel should use the court video conference process when the visit is tied to a case appearance.


North Infirmary Command Mail and Money

Mail must include the person’s full name, Book and Case Number, and the full facility name and address shown by the lookup. Because North Infirmary Command may house people with medical or disability-related needs, the facility name should not be shortened or replaced with a generic Rikers label. Packages and items are searched, and DOC rules bar many items already issued by the department.

ServiceProvider or DetailLimit or Requirement
LettersUse full name, Book and Case Number, and North Infirmary Command addressAddress must match current DOC housing location
PackagesMail or delivery during visiting hours at Bail and Package Reception near Central VisitsMaximum 15 pounds and under stated DOC dimensions
Money depositsJPay or Western Union; Rikers Central Cashier kioskFirst and last name plus Book and Case Number required
Mail depositsBank check or money order payable to the person in custodyCash, personal checks, and certified checks not accepted by mail
Phone and tabletsSecurus tablet program and housing-unit phonesDOC research notes free phone calls from tablets and landline access

Money transfer agents may charge fees, while DOC says it does not receive those fees. If a person later transfers from DOC to a state facility, the research notes that account money automatically transfers, although delay is possible. The Queens County jail inmate records page explains how the Book and Case Number connects the lookup record to mail and account tasks.


North Infirmary Command Intake

North Infirmary Command is usually part of the housing stage after arrest, arraignment, and DOC admission. A person arrested in Queens first moves through police custody and court processing. If the court remands the person or bail is not posted, DOC receives the person, creates or uses Book and Case Number and NYSID data, screens for medical and mental-health needs, and assigns housing.

NIC becomes relevant when that housing decision involves infirmary care, acute medical conditions, ADA-compliant housing, or another placement DOC manages in the building. It is not the same as public hospital patient lookup. For hospital-level custody in Queens, Elmhurst Hospital Prison Ward may appear, but DOC custody searches still start with the P.I.C. Lookup. For medical records, the research routes requests to CHS Medical Records rather than DOC FOIL.


North Infirmary Command Records

DOC records not shown in the lookup are requested through NYC OpenRecords by selecting Department of Correction. Written requests must reasonably describe the record, including the nature, content, and date of the record. DOC FOIL research lists copying fees of 25 cents per page or actual reproduction cost and says disclosed records may be inspected or copied by appointment on weekdays during business hours.

Sealed records and records requested for another person need extra authorization. DOC says sealed-record requests require a CPL 160.50 designation form, and third-party requests require a notarized nonmedical release signed by the person. Health information follows separate CHS medical-records procedures. Complaints or grievances involving a person in custody can go through OCGS by email or phone, and the public may call 311 with a complaint that includes the person’s name, Book and Case Number, facility, and description.


North Infirmary Command History

North Infirmary Command has a longer medical history than many Rikers buildings because one of its two buildings is the original Rikers Island Hospital built in 1932. Current research describes NIC as a city jail medical and ADA housing facility rather than a general county jail. That role also ties it to broader DOC health-service issues tracked by official oversight sources, including service access, medical appointments, and serious mental illness measures.

The medical role should be read with care. A public listing at NIC does not disclose a diagnosis, and official lookup fields are about custody and basic case information. For charges, court dates, and docket links after a Queens arrest, use court records and WebCriminal rather than treating the facility name as the whole story. For population context across Rikers and other DOC locations, the Queens County inmate population page summarizes citywide figures and limits.

Note: Confirm the current DOC holding location and visit rules before travel because medical housing assignments can change.

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